Frequently Asked Questions at Fun Shack

FAQ’s

We advise to book online using our new booking system to avoid any disappointment in case a session is full, however, you can still come to our centres without booking online and pay at reception.

All bookings are non-refundable. Bookings may be transferred to a different date if we are given at least 24 hours’ notice.

Fun Shack Seaham is designed for children aged 0 to 14. Children aged 0-4 each have their own separated activity area in the centre. Our wide range of play-areas make sure there is something for everyone aged 0-14.

We have car parking on all of our premises, including disabled parking. However during busy periods if our car park reaches capacity customers can park at places nearby.

Our quieter periods are Monday-Friday during term time. Our busiest periods are weekends and school holidays. During these times we are usually extremely busy from 12:00pm until 3:30pm. So coming earlier in the day or later in the afternoon will help avoid visiting during our peak periods. ‘We strongly recommend you book your session online on our website before your visit to avoid disappointment – as we often sell out of spaces in advance.

We recommend children wear clothing that covers their arms and legs. It is mandatory that kids remove all shoes before entering the activity area and for hygiene reasons it is required that socks must be worn at all times. We also suggest that children should remove all jewellery, badges and other sharp objects when playing in the centre.

Entry and exit from Fun Shack entrances is via 2 electronic gates. These gates are monitored and controlled by our reception staff at all times. We also have CCTV running at all times. However please remember that you are expected to monitor your children whilst at the Fun Shack.

Please see our booking system to see what the last admission time slot is for the day you are looking to visit. You can also ring the centre directly at the Contact Page as centres may close earlier at managers discretion during quiet times.

The Fun Shack admission price for our centres is for an hour  and a half stay. When it is time for your visit to be over we will call you out by the coloured wristbands you were given when entering the centre.

The weekend and School holiday prices are our normal entry rates. We reduce these prices during quieter periods (i.e. Monday-Friday during term time) to encourage families to visit.

We have no issues with you taking photos/videos of your own children during your visit. However, we ask that you be considerate of other customers children and their privacy and to not take pictures with other children that are not your own.

The admission price includes use of most the facilities in the centre. The activities within our Fun Shack centres are the Go-Karts, Bumper Buggies, Toy Rides, Prize every-time cranes and bowling at Fun Shack Seaham.

We have disabled parking spaces located at the front of our building. We also have disabled toilet facilities on the premises as well as a lift to ensure upstairs access.

We regret that food and drink purchased elsewhere may not be consumed on the Fun Shack premises. The only exception to this is baby food. This policy is necessary for us to comply with our liability insurance and to ensure we adhere to local health and safety regulations.

All Children in the centre are the responsibility of the parents/guardian at all times whilst on the premises. We therefore cannot allow you to leave the building without the children you have visited with, unless there remains another parent/ guardian on the premises with them. This is for the safety and security of your children.

We charge a nominal fee of £2 for adults. This is because we offer certain facilities for adults as well as children in our Newcastle centre, for example the cannonball cove (air cannon shooting arena).

While we aim to create a fun and welcoming environment for the whole family, we are also a business and need to cover the costs of running one of the largest adventure parks in the region. Because of the enormous size of Fun Shack the cost of staffing, utilities (gas, electric etc.) and rent, is also far higher than that of other indoor adventure parks in the area.

We believe that your £2 adult entry charge offers good value for quality time spent with your children, especially when compared to other indoor activities such as a trip to the cinema or bowling.

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Fun Shack Sites
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Years Open
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Opening Times

Term Time
Wed – Mon 10AM – 6.30PM
Tuesday Closed

School Holidays
Mon – Sun 10AM – 6.30PM

Bank Holidays
10AM – 5PM

We may close earlier if extremely quiet at managers discretion